1. What types of patches do you make?

We specialize in embroidered, woven, PVC, and chenille patches. We also offer patch backing options like iron-on, Velcro, peel-and-stick, and sew-on.

2. What is the minimum order quantity?

There is *no minimum for patches* — you can order even one. For hats, the minimum is *36 pieces per design

3. How do I place a custom order?

Simply use our *\[Get a Quote]* form, upload your artwork (or describe your idea), and we’ll send you a free mockup and price estimate

4. Can I see a sample before full production?

Yes, we provide a *digital sample/mockup* for your approval before starting bulk production. For large orders, physical samples can also be arranged upon request.

5. What are your turnaround times?

Most orders are completed within *7–10 business days* after approval. Rush orders are available — just let us know your deadline.

6. Do you offer digitizing and vector conversion?

Absolutely. We provide *professional embroidery digitizing, **vector art conversion, **color separation, and **design creation* services.

7. What file types do you accept for artwork?

We accept JPG, PNG, PDF, AI, PSD, EPS, and even hand-drawn sketches. Don’t worry — our team will refine it for production.

8. Do you ship internationally?

Yes, we ship worldwide. Shipping time and cost will vary based on location and urgency.

9. What are your payment methods?

We currently accept *PayPal, credit/debit cards, and bank transfers*. We’re working on integrating a secure payment gateway soon.

10. What if I’m not satisfied with my order?

Your satisfaction is guaranteed. If there's a mistake from our side, we’ll *redo your order or offer a refund* — no questions asked.