1. Acceptance of Terms
By accessing or using EmblemMakers.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website or use any services.
2. Products and Services
EmblemMakers.com offers custom products and design services, including but not limited to:
- Embroidered Patches and Emblems
- Embroidery Digitizing
- Vector Art and Color Separation
- Customized Caps (e.g., Trucker Hats, Bucket Hats)
Please note that most of our products are made-to-order and are non-refundable unless defective (see Refund Policy).
3. Custom Orders
When placing a custom order, you are responsible for providing accurate specifications (size, color, format, etc.). We are not liable for errors in submitted designs or information.
Approval of mockups or proofs is mandatory before production begins. Once approved, changes may not be possible.
4. Pricing and Payment
Prices for our products and services are subject to change without prior notice.
We accept multiple payment methods (e.g., PayPal, credit cards). At checkout, all prices will be displayed in your selected currency (USD or as available). If you have questions about billing, please visit our Contact Page.
5. Intellectual Property
All logos, designs, artwork, and content on this website are the property of EmblemMakers.com or its licensors and are protected by intellectual property laws.
Clients retain rights to their own custom designs, but EmblemMakers reserves the right to display completed work for portfolio and promotional purposes unless otherwise requested.
6. User Responsibilities
You agree not to use the website or our services:
- For unlawful purposes
- To infringe upon the intellectual property rights of others
- To upload harmful, defamatory, or misleading content
- To attempt to gain unauthorized access to our systems
We reserve the right to terminate your access or refuse service for any violation of these terms.
7. Order Turnaround and Delivery
Turnaround times for custom orders may vary based on complexity and quantity. Estimated delivery times will be communicated during the ordering process but are not guaranteed.
Shipping delays caused by courier services or customs are beyond our control.
8. Limitation of Liability
EmblemMakers.com shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Errors in user-submitted information
- Delays beyond our control
- Issues caused by third-party integrations or services
9. Modifications to Terms
We reserve the right to modify or replace these Terms at any time. Changes will be posted on this page with the updated effective date. It is your responsibility to review them periodically.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable in our jurisdiction. Any disputes shall be resolved under those laws.
11. Contact Us
For any questions or concerns about these Terms and Conditions, please visit our Contact Page.